Below are a few testimonials from happy customers…
“It was quite amusing that on one visit you managed to speed our computer up however they guy we used to use came and took the harddrive away and brought it back and there seemed to be little change – funny that you could do it without having to take the hard drive. So that definitely means that you will now be our choice in the future. Also will recommend you to our friends who also have businesses and from time to time require help.”
M Keane
“I was set up with a new computer and it did exactly what it wanted to—didn’t care about me at all, but Sean did. Being new to the area I’m so glad I found his ad in the local paper. I felt I could ask Sean simple questions and get simple understandable answers which is so necessary for we elderly. Sean was prompt, efficient and kind. Any further computer problems I know who I will cry to. Thankyou Sean, I would recommend you to all. I am now enjoying my life line.”
Val Lowe
“Our elderly computer had become a source of much frustration because it was so slow. We needed to do something about it and a chance conversation gave us a recommendation for Sean at Backspace. He came to us ( a bit out of town) and set quietly about sorting out the problem, upgrading the RAM and doing a general tune up. It was soon operating like it did when it was new. We not only appreciate the work he did on the computer for us – which he obviously was confident in doing, but also the way he did it, telling us what we needed to know in layman’s language and in a friendly and polite manner. We are very happy customers!”
Barry and Delwyn F.
“I would like to just thank you for turning up yesterday and performing the “Doctor’s Surgery Act” on my lap top and attending to the other issues re the tower and screen as well. I was pretty impressed as I only engaged you for one fault on one computer and ended up giving you multiple faults on two machines. I was most impressed with your blistering speed at identifying and sorting everything out, the extra information you supplied which you offered free of charge was fantastic customer service and very valued information to boot. Your charge rate is so unbelievably reasonable considering you came to my residence coupled with your knowledge and friendly manner you will be my primary point of contact from now on. Great service, great advice, great customer relationship; you have scored 15 out of 10 from me”
Peter F
“Sean’s fingers were a blur on the key board but within a very short space of time my PC was purring along like it was fresh out of its box, it has more ram (or is that ewe?), less man flu and I now regard my PC as a friend, one that helps me perform my business duties with ease rather than the demon that just wanted to test my temperament. Thanks Sean your service was fast, efficient, cost effective, friendly and the greatest bonus of all, you came to me. I would highly recommend your service to anyone wishing to solve any computer issues they may have.”
Phil McKinnon – RentACrate Hamilton
“When it comes to computers you could describe me as a bit of a dinosaur! What a relief it was to meet Sean a couple of years ago. He has helped with everything from purchasing, programming, and problem-solving – even going as far as teaching me how to use it in simple, userfriendly language (without me feeling like a complete twit!). As a very busy person myself I’ve always really appreciated Sean’s punctuality and reliability and because of this professional attitude I only ever call upon Sean to sort out my home and business IT issues. He is vastly skilled and has an amazing ability to think outside the square. And one more thing about Sean – he’s not like your average computer nerd – he’s actually a really cool guy!”
Deborah Downey, director of Beauty Express
“Would highly recommend Sean – one visit and my old laptop hard drive was running like new! Excellent and fast service plus he’s a nice guy to deal with – can’t ask for more.”
R Edge
“Thanks again Sean for the great service we received. Our computer was becoming so slow that we considered purchasing a new computer, but after you gave it a good clean out it runs like new. We are happy that we were able to find someone local that was not part of any big company so we didn’t feel like just another number. After your service we will be recommending you to all our friends and family.”
A McFarlane
“Sean’s expertise with computers has been a tremendous help to us in setting up our Home office. He has efficiently configured our computers and offered no nonsense suggestions to the efficient use of Hardware and Software. Along with this he has set up efficient back up procedures for our valuable data. Any problems have been sorted by Sean in a friendly and professional manner. We would have no problem recommending his services to anyone wanting a top job done.”
D & R Austin
“The service i received from Sean at Backspace Mobile Computer Support was great. He turned up exactly when he said he would, he listened to me telling him about the problems i was having with the pc and then he set about fixing the problem. He did just that and then explained everything as he was doing it. I would recommend him to anybody. Thanks again for your help!!”
D Brown
“I have engaged Sean Williams on many occasions for problems I have encountered with our computers. He is an extremely pleasant young man, very polite, and punctual. Sean never baffles me with complicated computer jargon. He explains everything clearly in layman’s terms.”
Diane Lodge
“Thanks Sean. You did a quick and fantastic job of setting up my new computer, and taught me lots of good tips too. I would totally recommend you to anyone in need of computer help, as you explain things well to people like myself who are not very techie!. Many thanks, Will be using your services again in the future”
A White
“I Use Sean for all of my computer support needs. To put it simply he is fantastic, weather its managing the web page to networking he is knowledgeable and highly efficient. I trust him to get the job done often under pressure and he performs!”
Ewan Wilson, director of GrandJourney.co.nz
“We want to say a huge big thank you to Sean for coming round to look at, work on and fix our laptop. As he was working on our laptop he kept informing us of what he was doing – in easy, every day layman’s terms. He was efficient, worked fast, with no messing around and to top it off… he made our laptop work like new!!! So we want to say to Sean, many thanks, we really appreciate your indepth knowledge regarding computers, we will definately recommend you to anyone and everyone who owns a computer.”
Janice & Deane Blaikie
“Thank you very much the service you provide is top notch, same day was great and the result superb. I am a rank amateur with computers and have very little patience it was only my daughter begging that stopped me from throwing the laptop out the window I was so frustrated. Now it’s a pleasure to use after your cleanout and tune ive never seen it work so fast. Amazing. Once again thanks and have already recommended you to friends.”
Mike M
“I found Sean Williams from backspace mobile computer support excellent. He was prompt, efficient and he did not make me feel like I was computer illiterate. He was able to help us fix our desktop PC and laptop. He suggested we back up photo’s and other important information and even gave us a memory stick to help get the back up started. I would thoroughly recommend anyone to use Sean.”
Kathy S
“My home computer was playing up and I needed an expert to come and look at it, being 10 minutes out of town I thought it would be a problem getting someone to come to me. I checked out Sean’s web site, liked what I saw and called him. I explained my computer problem and the fact I lived out of town and I was pleasantly surprised to hear Sean say it was not a problem. Sean ran many tests on my home computer to identify the problem, he even configured, set up wireless and installed very good antivirus software on my laptop to make sure it was operating at its optimum and gave me good sound advice on data backup. I was very impressed by Sean’s honesty, integrity and professional approach. Sean breaks the mold for your stereotypical computer tech. He is a guy you can ask questions of and get an honest answer in language you can understand. I am pleased I have found a guy who I can call, talk to and know he will be there when he says to do an honest, professional job with ongoing support. I definitely recommend Sean.”
Andrew Cleland
Grassroots Financial Solutions
“After buying a new computer I felt like Sean was just the “Computer Guy” for us rather than go with the installation package offered at purchase. This turned out to be perfect for us as Sean was able to come back several times and talk us through every step of set up. It was so important to us to deal with someone the whole family can relate to and who is passionate about computers and can make it all look so easy.”
Linda M
“We are highly dependent on our computers. When something goes wrong it’s a major loss of productivity for our firm. By allowing our firm to continue operations, Backspace has been an invaluable resource to us. Backspace is quick and reliable; above all Backspace is very proactive in identifying IT issues and glitches.”
Rene Swindley – Hutchison Rodway
“Having been part of a bigger company with IT support available 24/7 before moving to New Zealand I found it frightening to be isolated with personal IT skills that go beyond lacking to downright dangerous. My laptop stores my life’s work for all my private and professional projects and I am pretty fussy as to who I am willing to entrust it to. Sean has proven to be not only professional, affordable and knowledgeable but incredibly helpful with information about the availability of software programs to suit my needs, which clearly goes beyond his call of duty. I would recommend him to any company unreservedly.”
Sandy Geyer
“Sean came and sorted out the problems with our ancient computer in an extremely effcient and friendly manner. And he has a real gift in explaining things in plain english to the likes of myself , who is a real dinosaur in respect of technology. I would happily recommend him to anyone who is experiencing computer difficulties of both the technical and operating varities.”
K. Brown
“Sean provided same day service which was professional and friendly. He dealt with my problem so as my computer was up and running again with minimal down time for me, I have no hesitation in recommending this company”
Maria B
“I was very impressed with the professional and prompt services I received from you. No matter what silly questions I asked, you gave me a sensible answer. and what is more, you fixed my computer problems. I have no hesitation to recommend you to anybody.”
Ann R
“Sean arrived within 24hrs of phoning and sorted out the problems that we had with slow running etc. In the space of an hour Sean had all the problems sorted and we are now back to speed. We would certainly recommend Sean to be the next technician that you would use for your computer problems.”
Larry & Jocelyn
“I have no problem recommending Sean. Loved that he came to me, on time, the service was great, quick and had a lovely manner. I will not be hesitating to call him should I have any problems with my computer.”
Robyn Toi
“I was very pleased with the service you provided, I was expecting to have to wait for 2 – 3 days before I would be able to get my computer problem fixed. I really appreciated the prompt service and the way you went about fixing the problem and also explaining how you went about fixing it.”
Ian M
“Thanks for your prompt service.You were very helpful. I would recommend you to anyone.”
Jenny
“You offered a very prompt and professional service and fully investigated and diagnosed our problem. Unfortunately, the fix was a difficult one involving faulty hardware and could not be resolved by yourself, but at least we are now aware of the issue and the options. I thought you charged for your time very reasonably and we also appreciated that. I would not hesitate to use your services again.”
D & L Mackie
“My desktop computer had been getting very slow and I got Sean to check it over. He identified my problem and gave my computer a RAM upgrade as well as removing lots of temporary and unnecessary files. I am very happy with the outcome and would recommend Sean to anyone having similar problems.”
Murray Dear
“Everything is now totally ok with my computer and is like new! Your service was great and the fact that you were able to “rescue” all my E-Mails was an added bonus. As a computer illiterate I really did appreciate that after you had finished you spent time to ensure that I was properly connected back to my service provider – what took you 5 minutes would have taken me days of frustration. Once again many thanks.”
S Elliot
“I would highly recommend Sean from Backspace for any computer problems you may have.. We had a virus with our computer so I phoned Sean who is an extremely professional and efficient person who in no time had our computer up and running again. We found him extremely knowledgeable, punctual and friendly and was able to fix our problem very quickly. The rate that was charged was very competitive and we were very satisfied with his work. We would definitely have Sean look at our computer if we have any further problems in the future and again highly recommend him and his work. No need to look any further than Sean. A job well done. Thank you Sean.”
Ces Devereux and Sue Gill-Devereux
“I just wanted to say thank you for your prompt attention to my computer woes last week. Since you carried out the initial set-up on my Toshiba Notebook last year it has proved invaluable to me, particularly as a means of communicating with family overseas. To be without it for any prolonged period would have been extremely stressful. So instead of this being an anticipated 2+ weeks it was in fact just a couple of days. I also appreciated that you fitted in with my busy schedule and were willing to visit me at my workplace – and so the above, together with your reasonable charges, ensures my continued use of your services and I would highly recommend you to others.
Maggie S
“You did a great job quickly diagnosed the problem and had everything at hand to fix it if anyone asks if I know anyone who could fix there computer I would not hesitate in recomending you the computer is working better now than it ever did before I can even remember how to download my photos thanks for everything.”
J Massey
“For almost a year, I became more and more frustrated with the slowness of my desktop computer,which is approximately 5 years old, certainly I am not an expert, but whatever little knowledge I possess, I have used in my effort to rectify this problem, no need to say to no avail, After discussing this issue with family and friends, they all agreed to call on a nerd. So after looking in some of the newspapers, I came across the name of Sean, at Backspace. As I had never been in need to hire an expert, and of course not knowing him, I decided to try him. I don’t think I could have made a better choice, not only was he very prompt with his timing, but within an hour my computer was back to normal again. Not only that, he even installed a malware cleaner on the computer for me, for which I am very grateful.My first thought was, before he arrived, would he be easy to talk to,would he be expensive, and would he know his job well, I was extremely satisfied with all those answers.One thing what my friends advised me was, whatever you do do not let them take your computer back to the workshop, when I mentioned that to him, he laughed, and said “that is very unlikely to happen” And one more thing is, that I, and no doubt many other customers ask him, :would I have a virus on board” Once again that seemed to be the least of his problems, I will illuminate them right away, he said.
In my own mind,in the future I now don’t have to panic of my computer, knowing if anything goes wrong again, I have expert and friendly help waiting, and I certainly wouldn’t hesitate to recommend him to anyone else
Nicholas Optroodt
“I was very pleased with the help you gave me in tuning up my old computer and the helpfull knowledge you have passed on to me.Its now a pleasure to use again.I will certainly use your expertise again when required”
Garry D
“Sean was efficient, personable and prompt with his service. I rang him on a Saturday and he came at a time that suited our work hours, the following Monday night.
I had originally kept an advertising flier recieved through the mail so was wondering at the wisdom of calling someone I did not know (could even be dodgy!). However we were delighted to have Sean clean up the hard drive of our computer, suggest the addition of RAMs and help us with updating our ant-virus software. There was quite a bit to be done as there had been no prior maintenance on our 7 year old computer! We felt that Sean’s charges were most reasonable for the time he spent and the parts provided. We would have no hesitation in recommending Sean’s work. Internet life is much faster (and less stressful) in our household now!”
Dianne
“Hi Sean,your professional assistence,last tuesday was like a godsend to us,from not knowing what to do next we are fully operational now as this message shows.After you left I said to Rita ” That was the best money we ever spent ” and no more sleepless nights !!!!!!! GREAT VALUE WE CANNOT THANK YOU ENOUGH FOR REASSURING US OLDIES WITH OUR COMPUTERS.”
R and L Nouwens
“After having had so many technicians look at problems my computer was having,i believe you may have cracked it.The simple instructions of [doos and donts] you suggested has fixed whats been happening.The time it took you, approximately an hour,for me,is far better than taking the computer away for three days which has been happening. Thank you for being prompt and for making my computer work the way it should. I have no hesitation in recommending your company”Backspace Mobile Computer Support”to anyone who needs a proper effcient and honest job done. Thanks.”
Dougy T
“I contacted Backspace Mobile Computer Support after viewing Sean’s website, which gave me confidence in his abilities and service. I wasn’t disappointed. We had a particularly curly issue with one of our computer hard drives. Sean was quickly able to get to the root of the problem and take the steps necessary to get the drive operational again. We discussed a number of other computer and server-related topics whilst Sean was here and it is clear that we’ll be using Backspace again in future, to help ensure the smooth running of adland.co.nz. I highly recommend Sean to SME’s and corporates alike.”
Will Roffé, Founder & Creative Director, ADLAND
“I liked your friendly, relaxed manner which for me with limited computer knowledge and confidence made all the difference and of course your vast computer knowledge and skills. You were also reassuring and the service was prompt and well priced.”
Virginia O
“I found your quick response to my plea for assistance to correct the slowness of my computer quite remarkable and after correcting a few things and getting rid of some bugs it is running a lot faster now. Thank you for the excellent service and I would not hesitate to recommend you to others.”
Harry VW
“For anyone looking for Computer servicing I highly recommend Sean for his professionalism, manner, advice – guidance and good work ethic. My computer is now running smoothly and I am now worry free about its condition.”
Marion C – Waikato Proofreading Services
“I suppose I am experiencing more efficiency now, such as start up and turn off times being easier to put up with now that I am used to a few little quirks I need to do to achieve this. Thanks again for your Service and keep up the good work Sean.”
Ivan P
“Many thanks fixing my computer. Great service(and i could understand)computer hasnt frozen since”
Lynn
“My thanks for your work Sean. My computer is now running much faster and no longer freezes. You explained what you were doing and why, in laymans terms so I understood exactly what what happening.”
Linda T
“Sean from Backspace was referred to me by someone I knew and trusted with Computer Support Services. After a phone call, Sean visited my house, configured my new Wireless Printer with my Laptop. As I sat by him, Sean explained how everything worked. Sean also checked my Laptop to ensure that it would be easier for me to use and, made some changes. Thank you Sean for your Support. I am no longer stressed and I can just pick up my phone and call you.”
Rebecca M
“We would like to thank you for your prompt answer to our call last week. Thank you for being so understanding of two “Oldies” who really don’t know a lot about the workings of a computer. Thank you for your good work in getting our computer going at top speed again, and for your explanations. The difference is amazing and works just like a new one. We will have no hesitation in recommending you to any of our friends. Thanks again.”
Ron & Dorothy H
Call Sean today 0800 420 008 to book in an appointment.
Or alternatively – email info@backspaceonline.co.nz
